Our policy lasts 15 days after your order has been delivered. If 15 days have gone by since your product(s) were delivered, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 7 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We currently do not offer exchanges.
We do not currently offer refunds if your item was a gift.
Commercial Trust: When there are situations of distrust between the company and the buyer, all the above-mentioned clauses lose their validity. According to the report given to us by our legal department, Tidsyhome will make its own decision regarding the return situation. If the company’s interests are in danger, if the buyer has taken a harmful step for the company, With the relevant evidence, the necessary legal process will be initiated by our law firm. The buyer who receives a vote of no confidence will be fined.
If you agree to all the conditions, you will be refunded the amount other than the shipping cost of returning the product and the service fee of 12 pounds.